Manager Client Servicing - JD

Responsibilities and Duties:

• We are looking for an experienced client servicing associate to handle all client inquiries, concerns and complaints professionally.
• Reaching out to existing clients, engage the client, work on their briefs service their needs on ongoing basis.
• Identify and network prospective clients, generating business from existing accounts and achieving profitability and increased revenue growth.
• Build and maintain healthy business relations with new and existing clients, negotiate, close business deal ensuring high client satisfaction.
• Understands the client brief, research and prepare client presentations, reports creation and implemented marketing plan for their brand recognition.
• Make plans for upcoming campaigns, co-ordinate for operations and planning and ensure the execution of the same on time at Pan India level. 
• Well aware of competition in the market, also shares comp info with clients. 
• Collaborate with design team to ideate and adapt effective marketing material to be used by clients for various OOH & DOOH solutions.
• Agency & Clients handling for all OOH executions. 
• Good Control on Media associates.
• Collaborate with the relevant internal and external departments to better address client needs, providing regular updates to higher management.
• Developed strategies to engage with clients/prospects and prepared customized proposals to Initiate a dialogue and provide information regarding advertising services with All About Outdoor.
• Make recommendations to clients in increase of OOH advertising. 
• Research on industry & competitor trends to apply best practices to client portfolio.
• Should be committed to helping clients and able to work well under pressure.
• Establish and maintains relationships with outside vendors [photographers, printers, suppliers, etc.] to best support and supplement marketing goals objectives.

Selection Criteria:

Skills 

• Great communication, excellent presentation and client servicing skills.
• Excellent time management and organizational skills.
• Can be able to handle work pressure. 
• Adapting successfully to changing situations & environments.
• Proactive and a Self-Starter.

Experience 

• Minimum 8+ years of experience of Client Servicing inOOH/Digital/Media/Advertising Industry. 
• Any Graduate/PG/ Master/Any Other relevant Degree with experience in similar profile and similar industry.

Company Overview: