Project Manager - Client Service - JD

Job Objective:

We are seeking a highly skilled and experienced Project Manager in Client Servicing to lead end-to-end management of designated accounts. This role involves understanding the client’s business, participating in the creative development of communication, and managing phases of multiple projects. The successful candidate will be instrumental in building strong stakeholder relationships and ensuring seamless project execution.

Responsibilities and Duties:

• End-to-end management of client accounts, understanding business needs and contributing to creative communication development.
• Manage multiple project phases simultaneously, coordinating closely with the Creative Services Director on priorities.
• Ensure systematic documentation and storage of client-related data.
• Build and maintain successful relationships with internal teams, including Creative Studio, Digital Experience, Senior Account Management, and Operations.
• Brief studio and print production teams, ensuring adherence to creative direction.
• Act as a brand QC/Custodian, aligning with the client’s brand and offerings.
• Manage revisions, approvals, and feedback processes efficiently, keeping all stakeholders informed.
• Flag scope of work fluctuations to the line manager promptly.
• Lead frequent internal and client status meetings, setting and managing expectations and ensuring agreed workflows are followed.
• Allocate tasks and responsibilities within the team, fostering communication and collaboration.
• Provide project updates to stakeholders and work collaboratively on a variety of design projects.

Selection Criteria:

Signpost India Limited, India’s leading Digital Out of Home (DOOH) and integrated advertising company, is an independent ISO-certified media enterprise. It has vast experience in implementing large scale public-oriented projects, including street furniture, transit, public bicycle sharing and internet traffic monitoring systems with over 32 Government authorities across the country.

With the vision, ‘Signs of Tomorrow’, it serves over 500 premier brands through its network of 7 offices. It has earned global recognition for its pioneering role in innovative and sustainable advertising solutions with 150+ awards including ABBYS, EMVIES, KYOORIUS, Dragon of Asia and Global Digital Signage Awards. With the merger with Pressman Advertising Ltd, an independent full-service advertising agency, will enable it to offer an expanded suite of solutions in advertising, digital marketing, and public relations, in addition to their core urban infrastructure projects in DOOH.

Signpost India Limited is an equal opportunity employer committed to diversity and inclusion in the workplace. We welcome applications from all qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.